This Xerox printer test page prints from your browser to any Xerox printer, from the small B210 and Phaser 3020 to the B230, C235 and VersaLink office machines. Mono models such as the B210 and B230 only need the black and white sheet, which shows toner coverage, gray steps and fine text. On a C235 or a color VersaLink, add the full color sheet to see each toner. Xerox printers also print their own Configuration Report from the control panel, which lists the settings and the network address. Below are the exact steps for each model range, and what to do when a test page prints but nothing else does.
Print a Xerox printer test page from any device
- Pick US Letter or A4 above the sheet, the same as the paper loaded.
- Use Black and white page on a B210, B230 or Phaser 3020, and Full color page on a C235 or a color VersaLink.
- Press Print this page, select the Xerox and keep the scale at 100% or Actual size. Leave toner saving off for this check, or every area prints pale.
- Printing from a phone or a computer without the driver? Press Download PDF and print the file where the printer is installed.
- Read the solid black areas and the gray steps first, using the table below.
Print the Xerox Configuration Report
B210 (no display)
- Make sure paper is loaded and the printer is ready.
- Press and hold the red Cancel button for about 4 seconds.
- When the status light blinks fast, let go. The Configuration Report prints.
Hold Cancel for about 6 seconds instead to print the supplies usage report. The B210's IP address is in the Network Setup section of the Configuration Report.
Phaser 3020 (no display)
Press and hold the WPS button for about 10 seconds. The green light flashes, goes solid and flashes again: let go then, and the Configuration Report prints. Holding WPS for about 15 seconds, until the light stays on, prints the supplies report.
B230 (two line display)
Xerox gives the path as Settings, Reports, Menu Settings Page. On the two line display, press the Menu button to open the menus, move with the arrows and confirm with the select button. The network details are under Reports, Network, Network Setup Page. The menus match Lexmark's B2236, which uses the same paths.
C235 and other touchscreen models from the same range
On the C235 and similar touchscreen models, the reports are under Settings, Reports. On the Xerox C410, Xerox's steps for the print quality pages are Settings, Troubleshooting, Print Quality Test Pages. That set includes ruler pages for measuring repeating marks, a sheet of four color bars, full pages of each color and the device information pages.
VersaLink
- Press the Home button on the control panel.
- Touch Device, then About, then Information Pages.
- Touch Configuration Report. The same list also has the Supplies Usage Report, Demonstration Print and the Startup Page.
The Xerox Easy Assist app on a phone also has a print test page option for VersaLink models.
Print a test page from the Xerox driver
Xerox's own test for the computer side is the driver test page. In Windows, open Control Panel, then Devices and Printers, right-click the Xerox, choose Printer Properties and click Print Test Page on the General tab. In Windows 11 you can also open Settings, Bluetooth & devices, Printers & scanners, choose the printer and select Print test page.
On the Windows test page, check the Color Support line. If it says No on a color Xerox, Xerox recommends removing the driver completely and installing it again. A Mac driver has no test page button: Xerox suggests typing a line in TextEdit and printing it, or you can use Print Center's Printer menu, which has Print Test Page. The guide on how to print a test page on Mac and Windows covers both in more detail.
What a Xerox test page should show
| Area | Good result | Fault and likely cause |
|---|---|---|
| Solid black | Even black edge to edge | Light or blotchy: toner low or a darkness setting turned down |
| Gray steps 0 to 100 | Each step visibly different | Steps merging: toner low or worn imaging parts |
| Background | Clean white | Gray haze or specks: imaging unit or drum near its end |
| Text 6 to 16 pt | Sharp, no shadow | A faint copy of the text lower on the page: drum or fuser |
| Color bars (color models) | Each toner solid | One color missing or pale: that toner cartridge |
For a sheet with more gray steps, reversed text and a ghosting check, print the black and white print test page.
A test page prints every time
If a page with printer details comes out each time the printer is switched on, it is a startup report, not a fault. On VersaLink models it is the Startup Page, with basic configuration and network information, and the B210 prints its Configuration Report at startup by default. An administrator can switch it off in the printer's settings or its Embedded Web Server. The System Administrator Guide for your model, on Xerox Support, names the setting.
The Xerox test page prints but your documents do not
When the driver's test page prints, the printer, the driver and the connection all work, so the problem lies with an app, a stuck job or a setting on the computer. Work through these:
- Try another app. If a PDF prints but one program does not, the fault is in that program's print settings.
- Clear the queue. Cancel every job in the print queue, then restart the Print Spooler in Windows Services.
- Check offline mode. In the queue window, open the Printer menu and untick Use Printer Offline.
- Check the port. Compare the IP address on the Configuration Report with the port in the printer's properties. A printer with a new address needs adding again.
- Reinstall the driver. Download the driver for your exact model from Xerox. On a print server, the server's administrator has to do this.
For the full Windows checklist see why is my printer not printing, and for network printers that drop out see printer offline Windows 11.
Xerox's own tools
- CentreWare Internet Services, the Embedded Web Server: type the printer's IP address into a browser. On the Phaser 3020, Status, Print Information prints the information pages from there.
- Xerox Easy Printer Manager: settings and status for the B210 and similar models. Xerox lists its Mac version for macOS 10.14 and earlier only.
- Xerox Easy Assist: a phone app for setting up and checking newer Xerox printers.
What this test page cannot check
The browser sends a normal print job, so it cannot read toner levels, see error codes or change printer settings. Use the Configuration Report or CentreWare Internet Services for those. Xerox B230 and C235 owners will find the menus match Lexmark's, and the Lexmark printer configuration page steps go into the Menu Settings Page in more detail.
Xerox test page questions
How do I print a test page on a Xerox B210?
Press and hold the red Cancel button for about 4 seconds, until the status light blinks fast, then let go. The Configuration Report prints. Holding it for about 6 seconds prints the supplies usage report instead.
Why does my Xerox printer print a test page every time it turns on?
It is a startup report, and it is normal. VersaLink printers have a Startup Page with basic configuration and network details, and the B210 prints a Configuration Report at startup by default. An administrator can turn it off in the printer's settings, and the System Administrator Guide for your model gives the exact setting.
How do I print a Xerox configuration page on a Phaser 3020?
Hold the WPS button for about 10 seconds. The green light flashes, goes solid and then flashes again: let go at that point and the Configuration Report prints. The IP address is in its network section.
Why does my Xerox printer print a test page but nothing else?
If the driver's test page prints but your documents do not, the printer and the connection work, so look at the app, the queue and the port. If even the test page fails, Xerox's advice is to reinstall the correct driver for your model. The checklist above covers each step.
How do I print a Xerox test page from a Mac?
The Xerox driver on a Mac has no test page button, so Xerox suggests printing a line typed in TextEdit. You can also open Print Center, select the printer and choose Printer, then Print Test Page.
How do I print a test page on a Fuji Xerox printer?
Fuji Xerox printers are now sold under the FUJIFILM name and use their own menus, so check the guide for your model. The test page on this page and the Windows test page work on them the same way as on any printer.