Retest PC

Lexmark Printer Test Page

Print a black and white or color sheet on your Lexmark, then print the Menu Settings Page, Lexmark's configuration page, from the control panel. Paths for each panel type are below.

Lexmark B, C, MB, MC, CX and MS lasersUS Letter, A4 and PDF
Paper size
Test page
Download PDF11 KB

In the print window, set Scale to 100% or Actual size and Margins to Default or None, so the rulers print true to size.

Ink or toner covers about 24% of the sheet. A page of plain text covers about 5%.

What your Lexmark test page shows

Match the fault, then follow the fix

These are the faults this page shows most often. Match what you see on the printed sheet for the likely cause and the fix.

Smudges, smears or a faint double

The paper setting does not match the paper, the rollers are dirty or, on a laser printer, the drum or fuser is wearing out.

Black and white print test page

Faded or pale print

Ink or toner is low, or the printer is set to draft or toner save. Check the levels and set print quality to Standard.

Color test page

Nothing came out

The page never reached the printer. It may be offline, paused or out of paper, or another printer was picked in the print window.

Why is my printer offline

Something else on the sheet? Every fault with its fix is on the printer test page.

This Lexmark printer test page prints from your browser to any Lexmark laser printer, from small B and MB models to color CX and MC multifunction printers. Print the black and white sheet on mono models to see toner coverage and fine text, and the full color sheet on CX and MC models to check each toner on its own. Lexmark printers also print their own configuration pages from the control panel, without a computer: the Menu Settings Page with every setting and the Network Setup Page with the network details. Both are covered below, along with Lexmark's own print quality pages.

How to print the Lexmark printer test page

  1. Choose US Letter or A4 above the sheet to match the paper in the tray.
  2. Pick Black and white page on a mono model such as the B2236 or MS431, and Full color page on a CX or MC color model.
  3. Press Print this page, choose the Lexmark and print at 100% or Actual size. On a phone or a shared computer, press Download PDF instead and print the file later.
  4. Print the Menu Settings Page next, using the steps below. With both sheets in hand you can tell a print fault from a wrong setting.
  5. Start with the solid black areas when you compare the sheet with the table further down.

The Menu Settings Page is Lexmark's configuration page. It lists the printer's settings, so it is the page support staff ask for, and printing it also proves the printer itself works.

  • Touchscreen models (CX331, MC3224, MC3326 and similar): from the home screen, touch Settings, Reports, Menu Settings Page.
  • Two line display models (B2236 and similar): press the Menu button, go to Reports, select Menu Settings Page and press the select button.

On printers without a touchscreen, you move through the same menus with the arrow buttons and confirm with the select or OK button.

The Network Setup Page is Lexmark's network configuration page. It shows the printer's IP address and whether it is connected to the network.

  • Touchscreen models: touch Settings, Reports, Network, Network Setup Page.
  • Two line display models: press Menu, then Reports, Network and Network Setup Page.

Check that the status reads Connected. Write down the IP address: you need it for the Embedded Web Server and for checking the port on your computer.

Lexmark's own print quality test pages

Lexmark printers also print a set of sample pages made for finding and correcting print quality defects. On the B2236 and most current models they are under Settings, Troubleshooting, Print Quality Test Pages. On a model without a touchscreen, move through the same menus with the arrow and select buttons. Print them when your own documents show marks, streaks or faded areas, since they cover the whole printable area in toner.

A Windows test page proves the printer, the driver and the connection all work together.

  • Windows 11: Settings, Bluetooth & devices, Printers & scanners, choose the Lexmark, then Print test page.
  • Windows 10: Settings, Devices, Printers & scanners, choose the Lexmark, Manage, then Print a test page.
  • Mac: open Print Center from Applications, then Utilities, select the Lexmark and choose Printer, then Print Test Page.

The full set of paths, including the older Control Panel route, is in the guide on how to print a test page Windows 11.

What the Lexmark test page should show

Area Good result Fault and likely cause
Solid black areas Even black, no white lines Light or patchy: low toner or a toner darkness setting set low
Gray steps 0 to 100 Every step different Light steps missing: low toner
Background Clean white Gray haze or specks: imaging unit wearing out
Marks down the page None Marks repeating at the same spacing: a roller or the imaging unit
Scale bars 100 mm and 4 inches Shorter: the page was shrunk to fit

Faded print or marks on a Lexmark

  1. Check supplies. The control panel shows supply status, and the Embedded Web Server shows it from a computer. A toner cartridge near its end prints pale.
  2. Check toner darkness. A low Toner Darkness setting makes every page light. It is in the printer's print quality settings and in the driver.
  3. Shake the cartridge. Take the toner cartridge out, shake it gently from side to side to spread the toner, and put it back.
  4. Measure repeating marks. Print the Print Quality Test Pages and measure the gap between two copies of the same mark with a ruler. The repeating defects section of the Lexmark user's guide for your model matches each distance to the part that causes it.

If whole pages come out white, see printer printing blank pages, which covers lasers as well as inkjets.

Lexmark prints a test page but nothing else

When the Menu Settings Page prints but documents do not, the Lexmark is working and the jobs are getting lost between your computer and the printer.

  1. Compare the IP address. Look at the Network Setup Page, then at the port in the printer's properties in Windows. If the printer got a new IP address, remove it and add it again.
  2. Clear the queue. Open the print queue and cancel everything, then restart the Print Spooler in Windows Services.
  3. Check offline mode. In the queue window, make sure Use Printer Offline is not ticked under the Printer menu.
  4. Use the right driver. Download the Lexmark driver for your model from Lexmark Support and use it in place of any basic driver Windows set up by itself.

Printers that keep dropping off the network are covered in why is my printer offline, and other computer side causes in why is my printer not printing.

The Embedded Web Server

Every networked Lexmark has a built-in settings page. Type the IP address from the Network Setup Page into a browser on the same network. Its Reports section lists the same reports as the control panel, so you can check the printer's details without walking over to it.

What this test page cannot check

A web page can only send a print job. It cannot read the toner level, see error codes or print the printer's own reports, so use the control panel or the Embedded Web Server for those. Xerox sells several printers built on the same Lexmark design, so the Xerox printer configuration page steps for the B230 and C235 look very similar.

Lexmark test page questions

How do I print a configuration page on a Lexmark printer?

Lexmark calls its configuration page the Menu Settings Page. On a touchscreen model, touch Settings, Reports, Menu Settings Page. On a two line model such as the B2236, press Menu, open Reports and select Menu Settings Page.

How do I print a network configuration page on a Lexmark printer?

Open Settings, Reports, Network and choose Network Setup Page. It shows the IP address and whether the printer is connected, which is what you need when a computer cannot find it.

Why does my Lexmark printer print a test page but nothing else?

The printer is fine, so the problem is the computer side: a stuck queue, a stopped spooler, the wrong driver or an old network address. Compare the IP address on the Network Setup Page with the port Windows uses, then follow the checklist above.

How do I print a test page on a Lexmark printer from a computer?

In Windows 11, open Settings, Bluetooth & devices, Printers & scanners, choose the Lexmark and select Print test page. On a Mac, select it in Print Center and choose Printer, then Print Test Page.

Where are the Lexmark printer settings?

On the control panel, under Settings on touchscreen models or the Menu button on two line models. From a computer, type the printer's IP address into a browser to open its Embedded Web Server, which has the same settings and a Reports section.