Retest PC

Samsung Printer Test Page

Print a black and white or color sheet on your Samsung laser printer, then print its configuration report from a button hold. Timings for each Xpress model are below.

Xpress mono and color lasersUS Letter, A4 and PDF
Paper size
Test page
Download PDF11 KB

In the print window, set Scale to 100% or Actual size and Margins to Default or None, so the rulers print true to size.

Ink or toner covers about 24% of the sheet. A page of plain text covers about 5%.

What your Samsung test page shows

Match the fault, then follow the fix

These are the faults this page shows most often. Match what you see on the printed sheet for the likely cause and the fix.

Faded or pale print

Ink or toner is low, or the printer is set to draft or toner save. Check the levels and set print quality to Standard.

Color test page

Smudges, smears or a faint double

The paper setting does not match the paper, the rollers are dirty or, on a laser printer, the drum or fuser is wearing out.

Black and white print test page

Blank page

A new cartridge may still have its tape on, or the head is badly blocked. Check both, then print again.

Printer printing blank pages

Something else on the sheet? Every fault with its fix is on the printer test page.

This Samsung printer test page prints from your browser to Samsung Xpress laser printers and older Samsung ML and CLP models. On a mono Xpress the black and white sheet is the one that matters, since it shows toner coverage, gray steps and small text. Color models such as the C430 also need the full color sheet to check the cyan, magenta and yellow toners one by one. Most Samsung printers have no screen, so their built-in test pages come from holding a button for a set number of seconds. The timings for the Xpress M2020, M2070 and C430 ranges are below.

  1. Load plain paper, US Letter or A4, and pick the same size above the sheet.
  2. Pick Black and white page on a mono Xpress such as the M2020 or M2070. The C430 and other color models take the Full color page.
  3. Press Print this page and choose the Samsung. If Windows lists it under the Samsung Universal Print Driver, that is fine for a test page. For a fault that stays, install your model's own driver from HP's support site.
  4. Set the scale to 100% or Actual size. From a phone, press Download PDF and print the file from the share menu.
  5. Measure the scale bars first, then check the solid black area and the gray steps against the table below.

The configuration report lists the printer's settings and its network details, including the IP address on network models. It is the page to print first when a computer cannot find the printer. Samsung prints it from a button hold, and the button depends on the model. Release the button as soon as the light does what the table says.

Model range Button Hold for Prints
Xpress M2020W, M2026W (wireless) WPS About 10 seconds, until the green light blinks slowly Configuration sheet
Xpress M2020W, M2026W (wireless) WPS About 15 seconds, until the green light stays on Supplies and usage report
Xpress M2020, M2026 (USB) Print Screen About 10 seconds Configuration sheet
Xpress M2070 range Stop/Clear About 2 seconds, until the status light blinks slowly Configuration report
Xpress M2070W, M2070FW Stop/Clear About 4 seconds, until the status light blinks fast Network configuration report
Xpress M2070 range Stop/Clear About 6 seconds Supplies information report
Xpress C430, C430W Cancel About 2 seconds, until the green light blinks slowly Configuration sheet
Xpress C430, C430W Cancel About 6 seconds, until the green light stays on Supplies information report

Samsung's manual gives the Stop/Clear shortcuts for one of the two M2070 control panel types only. If a hold does nothing on yours, use the menu on the display instead: press Menu, open System Setup and look for Report, where the configuration report is listed. The C430 also prints an event log and usage counter report if you hold Cancel for about 4 seconds, until the green light blinks quickly.

A Windows test page checks the driver and the connection as well as the printer. In Windows 11, open Settings, Bluetooth & devices, Printers & scanners, choose the Samsung and select Print test page. On a Mac, open Print Center from Applications, then Utilities, select the printer and choose Printer, then Print Test Page. The guide on how to print a test page on Mac and on Windows has the older paths too.

What a Samsung laser test page should show

Area Good result Fault and likely cause
Solid black band Even black from edge to edge Pale or patchy: toner running low
White vertical streak None A streak in the same place every page: toner unevenly spread or a dirty drum
Gray steps 0 to 100 Every step distinct Light steps missing: low toner or a toner save setting
Background Clean white Gray haze or toner specks: worn imaging parts inside the cartridge
Text 6 to 16 pt Sharp, no shadows A faint second copy of the text below it: fuser or drum wear

Pale print, streaks and toner faults

On the mono Xpress M2020 and M2070, the imaging drum is part of the toner cartridge, so most print quality faults go away with a fresh cartridge. Before buying one:

  1. Spread the toner. Take the cartridge out and rock it gently from side to side a few times, then put it back. Samsung's manual calls this redistributing toner, and it brings back pale print when the cartridge is nearly empty.
  2. Check the toner level. The supplies report from the table above shows how much is left.
  3. Turn off toner saving. Samsung's Easy Eco Driver and the driver settings can save toner by printing lighter. Switch it off for the test.
  4. Clean the inside. The user's guide for your model shows how to clean the inside of the printer, which removes toner dust that causes specks.

For a sheet that checks gray steps and fine text in more detail, print the black and white print test page.

The configuration report prints but documents do not

A configuration report proves the printer works. When it prints but nothing arrives from the computer, Samsung's own troubleshooting starts with the port:

  • The port. In Windows, open the printer's properties and the Ports tab. If the port is set to File or LPT, untick it and choose the TCP/IP, USB or WSD port the printer is connected through.
  • The driver. If the driver is damaged, repair or reinstall the software. Samsung drivers now come from HP's support site, where you search for your Samsung model.
  • Stuck jobs. Clear the print queue and restart the Print Spooler service.
  • A changed address. A network printer that has a new IP address, shown on the configuration report, needs adding again.

The full Windows checklist is in why is my printer not printing, and printer offline covers printers that keep dropping off the network.

Samsung's own tools

  • Samsung Easy Printer Manager brings the machine's settings, printing options and status together in one window, with an advanced view for network settings.
  • Samsung Printer Status sits in the Windows taskbar and shows toner levels and errors.
  • SyncThru Web Service opens when you type a network printer's IP address into a browser, and shows its settings and supply levels.

Since HP took over Samsung's printer business, these tools and the drivers for them are on HP's support site. If you have an HP printer as well, the HP print test page explains HP's built-in reports.

What this test page cannot check

The browser sends a normal print job, so it cannot read the toner level, reset a counter or see an error. Those come from the supplies report or Easy Printer Manager. The page also cannot test scanning or faxing on Samsung multifunction models.

Samsung test page questions

How do I print a configuration page on a Samsung M2020W?

Press and hold the WPS button for about 10 seconds, until the green light blinks slowly, then let go. The configuration sheet prints. Hold it for about 15 seconds instead, until the light stays on, for the supplies report.

How do I print a test page on a Samsung M2070?

Hold the Stop/Clear button for about 2 seconds until the status light blinks slowly, then let go to print the configuration report. If your M2070 has a display and the hold does nothing, look for the reports in its System Setup menu.

How do I print a configuration report on a Samsung C430W?

Hold the Cancel button for about 2 seconds until the green light blinks slowly, then release it. Holding it for about 6 seconds, until the light stays on, prints the supplies report instead.

Who supports Samsung printers now?

HP took over Samsung's printer business in 2017, so drivers, manuals and help for Samsung Xpress printers are on HP's support site. Search there for your Samsung model number.

Is there a Samsung printer test page PDF?

Yes. Pick the page and the paper size above and press Download PDF. The black and white sheet is the one to use on a monochrome Xpress printer.

Why does my Samsung printer print the configuration report but not my documents?

The printer works, so check the computer side. Samsung's guide points first to the port: in the printer's properties, the port must be TCP/IP, USB or WSD, not File or LPT. Then reinstall the driver and clear the print queue.